Shipping and Returns
At RetroForLess.com, we strive to provide a seamless and efficient shipping process to ensure your retro gaming treasures reach you in excellent condition and without delay. We value your trust in us and are committed to delivering an exceptional shopping experience.
Shipping Options: We offer various shipping options to cater to your preferences and delivery requirements. During the checkout process, you can select the shipping method that best suits your needs.
Processing Time: Once your order is placed, our team works diligently to process and prepare your package for shipment. We aim to process orders within 2-3 business days after receiving them. Please note that processing times may be extended during peak seasons or promotional events.
Estimated Delivery Time: The estimated delivery time depends on your shipping destination and the shipping method chosen. You can find the estimated delivery time for each shipping option during the checkout process. Please note that delivery times may be subject to unforeseen delays, such as customs processing or adverse weather conditions.
Order Tracking: We understand the excitement of waiting for your order to arrive. For your convenience, we provide order tracking information once your package is shipped. You can use the provided tracking number to monitor the status and location of your shipment.
Shipping Rates: Shipping rates are calculated based on your order’s weight, destination, and chosen shipping method. During the checkout process, the shipping cost will be displayed before you proceed with the payment.
International Shipping: RetroForLess.com proudly ships to retro gaming enthusiasts worldwide. Please note that international shipments may be subject to customs duties, taxes, or other import fees, which are the responsibility of the recipient.
Shipping Address: To ensure a smooth delivery, please provide an accurate and complete shipping address during the checkout process. We recommend verifying the information before finalizing your order.
Packaging: We take great care in packaging your retro games and collectibles to protect them during transit. Rest assured that your items will be securely packaged to prevent damage.
Returns
Our products carry a one-week warranty from the date of receipt.
Eligibility for Returns: To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as when you received it. Retro games and collectibles must be in their original, unopened packaging.
Initiating a Return: To initiate a return, please contact our customer support team at 00971562966677 or info@retroforless.com within 7 days of receiving your order. Our team will guide you through the return process and provide you with a return authorization.
Return Shipping: You are responsible for the cost of return shipping, except in cases where the item received was damaged, defective, or not as described. We recommend using a trackable shipping method to ensure that your return is successfully delivered.
Refunds: Upon receiving and inspecting your returned item, we will process your refund. Please note that the refund will be issued to the original payment method used during the purchase. The processing time for refunds may vary depending on your payment provider.
Damaged or Defective Items: If you receive a damaged, defective, or incorrect item, please contact us immediately. We will arrange for a replacement or issue a full refund, including return shipping costs.
Non-Returnable Items: Certain items, such as downloadable content, gift cards, personalized products and sealed items are non-returnable.
Contact Us: If you have any questions or concerns regarding our shipping and returns policy, please contact our customer support team at 00971562966677 0r info@retroforless.com. We are here to assist you and ensure your satisfaction.
