Refund and Returns Policy

At RetroForLess.com, we strive to ensure your satisfaction with every purchase. If you are not entirely happy with your order, we offer a hassle-free refund and returns policy to make the process as smooth as possible.

1. Return Eligibility:

  • To be eligible for a return, the product must be in its original condition, unused, and in the same packaging as received.
  • Certain items, such as clothes and cups, cannot be returned for hygiene reasons.

2. Warranty Terms

This product is covered under a limited warranty for a period of 7 Days starting from the date of purchase. The warranty is valid only upon presentation of the original purchase receipt.

Warranty Coverage:

  • The warranty covers manufacturing defects and malfunctions during normal usage.
  • Repairs or replacements will be provided at no additional cost, at the discretion of the seller.

Exclusions:

  • Damages caused by misuse, accidents, or unauthorized repairs.
  • Normal wear and tear or cosmetic damage that does not affect the functionality of the product.

    3. Return Procedure: To initiate a return, follow these steps:

    • Contact our customer support at info@retroforless.com or call 00971562966677 to inform them about the return request.
    • Our customer support team will guide you through the return process and provide you with a Return Authorization Number (RAN).

    4. Packaging and Shipping:

    • Please ensure the product is securely packaged to prevent any damage during transit.
    • You are responsible for the shipping costs of the return, except in cases of damaged or defective items.

    5. Inspection and Approval:

    • Upon receiving the returned product, our team will inspect it to ensure it meets the return eligibility criteria.
    • If the product is approved for return, we will process the refund or exchange, depending on your preference.

    6. Refund Options:

    • For eligible returns, we offer a refund to the original payment method used during the purchase.
    • Please note that the processing time for refunds may vary based on your payment provider and may take several business days to reflect in your account.

    7. Exchanges:

    • If you wish to exchange the product for another item, please contact our customer support, and we will assist you with the exchange process.

    8. Damaged or Defective Items:

    • In case of receiving a damaged or defective item, please contact us immediately with clear photographs of the product and packaging.
    • We will arrange for a replacement or issue a refund, depending on your preference.

    9. Non-Returnable Items: The following items are non-returnable:

    • Clothes and cups (for hygiene reasons).
    • Gift cards
    • Downloadable software products

    10. Changes to the Refund and Returns Policy:

    • RetroForLess.com reserves the right to modify or update the Refund and Returns Policy at any time without prior notice.
    • Any changes will be effective immediately upon posting on our website.